No products in the cart.
Policy
Introduction
At Thewo Goods, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and safeguard the information you provide when using our website or making a purchase.
By using our website, you agree to the collection and use of information in accordance with this policy.
What Personal Information Do We Collect?
We may collect information including:
- Full name
- Email address
- Phone number
- Delivery address
- Billing information
- Order history
- Account login details
- Communications with our customer support team
- Website usage information through cookies and analytics
We only collect information necessary to process orders and improve our services.
How Do We Use Your Information?
Your information may be used to:
- Process and deliver your orders
- Confirm purchases and payments
- Respond to customer enquiries
- Provide order updates and delivery notifications
- Improve our products and services
- Prevent fraud and unauthorized activities
- Send promotional offers or newsletters (only if you choose to receive them)
We never sell your personal information to third parties.
How Is Your Information Protected?
We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration or disclosure.
Your payment information is processed through secure payment providers and is not stored on our servers.
While no online system is completely secure, we continuously work to maintain a safe shopping environment.
Cookies & Third-Party Services
Our website uses cookies to:
- Remember your preferences
- Improve website performance
- Analyze website traffic
- Enhance your shopping experience
We may use trusted third-party services such as payment processors, shipping providers and website analytics to operate our store. These providers only receive the information necessary to perform their services.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Thewo Goods
📧 Email: support@thewogoods.com
📞 Phone: +260962487334
📍 Lusaka, Zambia
We will respond to privacy-related enquiries as quickly as possible.
Receive updates on new books, artwork, exclusive offers and seasonal collections.
Need help!
We Promise We’ll Get Back To You Promptly Your Gifting
Needs Are Always On Our Minds!
- Hotline: +260962487334
- Monday – Friday: 9:00-20:00
- Saturday: 11:00 – 15:00
- Email: support@gmail.com
Products
Account
Copyright © 2026, Thewo Goods